A: This service is recommended for people with high volume of calls to countries other than their residence. Low costs and high calling quality are the major advantages for all of your international communications. Internet and a special VOIP Phone are what this service needs to connect you to any part of the world and it only takes less than an hour to set up! It’s that simple.
A: No. This dedicated number can be used in some other countries as well, such as USA, Canada, and some W. European countries.
A: To set up an account, please contact our Sales Office (the phone numbers can be found on our Web site – “Contact Us” – section), or send an E-mail to info@vip-connect.com to open an account and set up your dedicated number to receive your phone or your ATA. The free Softphone software is also available upon request thru our web site that you can upload to your PC to receive calls from your computer instead.
A: You can make payments thru all Iranian and Emirates banks by cash. PayPal is also available to make an electronic payment when you visit our website.
A: You need to purchase a VIP special phone if you want to use the phone service, and if not you can take advantage of the ATA adaptor. In either case, a monthly line charge will be applied for the duration of our services.
A: Yes. This can be done with your email (Fax to Mail).
A: Yes. This also can be done with your email (Fax to Mail).
A: Yes, to do so, you need to obtain an ATA adaptor
A: As usual, callers from other cities need to dial (021) followed by your number. In some cities such as Shiraz, Ahvaz, Tabriz, and Bandar Abbas, local charges may apply.
A: No, but there is a need for a high speed Internet connection (minimum 64k).
A: Our sales offices can help you to resolve any problem you may have. Also a 24 hour Help Desk support is available that can help you thru YAHOO! Messenger.
A: This handy feature is for the use of our Softphone customers enabling them to send SMS messages to any mobile phone in Iran only. Future plans are in progress to have global access.
A: Other benefits coming with the dedicated number include:
· Free Voice Mail
· SMS CALLBACK
· Free and unlimited member calls (domestic calls) within our network
